Privacy Policy

The short version

We collect the minimum data needed to respond to your inquiry and improve our website. We don't sell your information. We don't spam you. If you want us to delete your data, we will.

What we collect

When you fill out a contact form on our site, we collect your name, email address, and any other information you choose to provide (company, phone, project details). This data is sent to our form processor and stored in our CRM so we can respond to you.

We use privacy-respecting analytics to understand how people use our site. This helps us improve the experience. We don't use this data to identify individuals or build advertising profiles.

How we use it

• To respond to your inquiry or project request
• To send follow-up communications related to your inquiry
• To improve our website based on aggregate usage patterns

We will never use your information for purposes unrelated to your interaction with us.

What we don't do

• We don't sell or rent your personal information to anyone
• We don't share your data with third parties for their marketing purposes
• We don't use invasive tracking or build advertising profiles
• We don't send unsolicited marketing emails

Third-party services

Our site uses a small number of third-party services:

• Cloudflare for hosting and performance (CDN, DDoS protection)
• Submit-form.com for contact form processing
• Google Fonts served locally (no requests to Google)

Each of these services has their own privacy policy. We've chosen them because they handle data responsibly.

Cookies

We use minimal cookies. No advertising cookies. No cross-site tracking. Any cookies are functional (keeping things working) or analytical (understanding usage in aggregate).

Your rights

You can request to see, update, or delete any personal data we have about you. Email us at hello@xdlab.co and we'll handle it promptly.

Changes

If we make meaningful changes to this policy, we'll update the date at the top. We won't reduce your rights without notice.

Contact

Questions about this policy? Email hello@xdlab.co.

XD Lab LLC
Austin, Texas